Privacy Policy
Last Updated: September 15, 2026.
How we protect your data and maintain trust across the AI lifecycle.
1. Introduction
Welcome to Qorebit. We are committed to protecting your privacy and ensuring your trust when using our unified AI infrastructure. This Privacy Policy explains how Qorebit ("we," "us," or "our") collects, uses, and safeguards your information when you use our AI Gateway, Orchestration, API, and related services (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Our Role as an AI Gateway
Qorebit acts as a secure intermediary (gateway) between your applications and various Artificial Intelligence model providers (such as OpenAI, Anthropic, Google, and others). By using Qorebit, you acknowledge that your data is routed to these third-party providers. We do not control and are not responsible for how these third-party providers handle your data, although we rigorously vet providers to ensure they meet high security and privacy standards.
3. Data Collection and Retention
How we handle your AI inputs and outputs.
By default, Qorebit follows a Zero Data Retention policy. We do not store the content of your prompts or AI completions unless you explicitly enable logging for your account or via specific API parameters.
We collect and retain request metadata for billing, security, and operational purposes: timestamps, API identifiers, model used, token counts, latency, and IP addresses for rate limiting.
We collect standard account information: name, email address, organization name, and billing details required to provide our services. Payment processing is handled by secure third-party processors (e.g., Stripe).
We use essential cookies to maintain your session and security on our dashboard. We may also use analytics cookies to understand how our platform is used, which you can opt out of at any time.
4. No ML Model Training
A core principle of Qorebit is that **we never use your data, prompts, or completions to train machine learning models.** Your proprietary information and intellectual property remain yours, and we ensure it is not leaked into the training sets of any models we support.
5. How We Use Your Information
We use the collected data for various purposes, including:
- To provide, maintain, and securely operate our Services.
- To process transactions and manage your account credits and billing.
- To monitor usage patterns, optimize routing algorithms, and improve API latency.
- To detect, prevent, and address technical issues, fraud, or abuse.
- To communicate with you regarding updates, security alerts, and support.
6. Data Sharing and Disclosure
We do not sell your personal data. We only share information in the following circumstances:
- With underlying AI model providers (e.g., OpenAI, Anthropic) strictly for fulfilling your API requests.
- With trusted third-party service providers (e.g., cloud hosting, payment processors) under strict confidentiality agreements.
- If required to do so by law or in response to valid requests by public authorities.
- In connection with a merger, acquisition, or sale of company assets.
7. Data Security
We implement industry-leading security measures to protect your data:
- Encryption in transit via TLS 1.3 or higher.
- Encryption at rest using AES-256 for any stored metadata or optional logs.
- Secure API key management and role-based access controls (RBAC).
- Regular security audits and infrastructure monitoring.
- Infrastructure hosted in secure, ISO 27001-compliant data centers (e.g., AWS/GCP).
8. Your Rights and Control (GDPR & CCPA)
Depending on your location, you may have specific rights regarding your personal data. We believe in full transparency and user control for everyone. You have the right to:
- Access and export your account data and optional logs.
- Request correction of inaccurate personal data.
- Request deletion of your account and all associated data (Right to be Forgotten).
- Configure your data retention settings on a per-request or account-wide basis.
- Withdraw consent for non-essential data processing at any time.
9. Children's Privacy
Our Services are not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from children. If we discover that a child under 18 has provided us with personal data, we will immediately delete it from our servers.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in legal requirements or our practices. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to our privacy team: